Jwebmakers - Openers -  Marina Way Ripon HG4 2LJ          Telephone:01765 692806

TERMS OF BUSINESS and CONDITIONS OF SALE

     1.   It is the intention of the Company that all terms of a contract between the Purchaser and the Company are contained in this document and in the brochures and specifications provided to the Purchaser.        

1.1.    No variation of or addition to the work specified in the Schedule set out (enclosed in the company quotation) shall have effect unless agreed in writing under the signature of a duly authorised officer of the Company.

1.2     The customer will be deemed to accept these terms of business and conditions of sale when instructions are given by the customer to proceed with an order.

2.   The size and design of gates and doors is at the discretion of the company operatives due to the practicalities of fitting and use.  

            2.1  Company design decisions may overrule other considerations but will take customers' wishes into account unless an order or drawings indicate that a specific or special arrangement is required.  

            2.2  Fitting practice decisions will take customers wishes into account unless the results would be dangerous or in contravention of safety regulations.

3.   Paints and Coatings are subjected to the manufacturers guarantee. The Company guarantees all  other materials and workmanship for a period of one year from the date of installation. No further paper-work will be issued by the Company in respect of this guarantee.        

4.   The Purchaser shall permit access to its premises to the Company’s staff and agents at all reasonable times so that the installation may be completed. The purchaser shall agree to pay for any changes in specification they introduce at the rates quoted for the contract and on failure to do so shall be in breach of contract.

5.   Any specified period for delivery shall be deemed to commence once all details of the order and payment have been finalised. All delivery dates are subject to fires, strikes, and other causes beyond the control of the Company and which interfere with the Company’s execution of the order. Time shall not be deemed to be of the essence of the contract.        

6.   The contract is binding on both parties and may not be cancelled prior to the manufacturing process unless both parties so agree in writing.

7.  Products will require payment in full with order. All labour for repairs and call-out charges will be due on invoice being presented. Call-out and labour costs will obtain at the then current rates. The Purchaser shall not be entitled because of any alleged minor defect to withhold any more than a proportionate amount of the sum due to the Company. Any stage payments are non-refundable. The guarantee is only effective once full payment has been made.        

7.1.    Interest for late payment of installation costs shall be charged at 2.5% above bank base rate from time to time calculated on a daily basis until the Company receives payment. Payment can only be made by visa or other card transaction, cheque or bankers order. Cheques should be made payable in favour of the Company. Payment in cash can only be by prior arrangement. Cheques or cash may be handed to an accredited agent or staff of the Company, but the Purchaser must retain a copy of the order with payment indicated and receipted by the recipient of the cheque or cash.     

8.   The Company operates a policy of continuous improvement of its products, and the Company reserves the right to change the specification of its products without prior notification to the Purchaser if such change relates to an upgrade in the specification. The Purchaser will bear no extra cost for any change to the specification.  
        
 9.   Risk or damage to or loss of any products shall pass to the Purchaser once the same have been delivered to the Purchaser’s premises. Legal title to the products shall not pass to the Purchaser until the Company has received in full  the price of the products and or service.

            10.   Return of goods purchased. It is normal for first time purchasers of to make telephone contact to discuss their requirements. We endeavour to ensure that the products ordered by customers for installation by others are suitable for the use intended. Indeed we refuse to supply products where we believe the intended application is unsuitable.

      10.1.   Accordingly we reserve the right to charge not less than 20% of the invoiced value plus carriage charges as a restocking charge. Goods damaged during installation processes by customer or their agent cannot be accepted for return.

       10.2.  Undamaged goods in original packing will be accepted only at the discretion of the company and subject to written confirmation from the company. Refunds will be made on receipt of goods.

       10.3.  Where goods are found to have been damaged in transit to the customer we should be notified immediately to enable replacements.

11.  Refund of monies paid. If, during the use of the e-commerce process, excess payment is made for the transaction it will be refunded within twenty four hours. Charges are made by banks for the refund process and will be applied at their rates.

           12.    A signed order or e-mail and / or initial payment or having cash card or credit card details presented by a customer shall be deemed to be the customers acceptance of these terms and conditions. 

            13. Consequential Loss. The vendor shall in no circumstances whatsoever be liable to the purchaser in respect of any consequential loss or damage whether suffered by the purchaser or any customer of the purchaser and whether direct, indirect, consequential, or however else arising. 

E&OE

THESE TERMS AND CONDITIONS SHALL NOT BE CONSTRUED AS TO AFFECT THE STATUTORY OR COMMON LAW RIGHTS OF THE PURCHASER      2000 - 2009       Home