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Gates faq

Common questions are answered here. Uncommon ones will be inserted after you ask them.

Garage door openers - questions

Answers
Can a neighbour's remote controls open my garage door?

How does a remote control work?
The short answer is 'No if you choose one with sense'.

Up-to-date design is important here. Some do offer the ancient versions  They should be avoided. More about remote controls

How can I be sure that I can install  garage door automation kit? Talking to us would be the first step. We are better suited to assess that aspect. One recent comment "You were right Alan, it is so simple if it's done to your routine. The next one will be a breeze"
 
Are garage door openers really so easy to fit to existing doors? Mostly the answer is "Yes"
The average DIY 'mechanic' (for want of a better word) can cope with the installation. Just ask if there's any doubt in your mind.

We're happy to show (tell) you how to do it.  Curiously, the questions are never what we expect.

Is my garage door secure?

What happens if I lose a remote and someone finds it.

Two answers to this one: The remote systems we supply are what are known as 'Rolling code'  This means that each time a signal is sent to the receiver it will be identified as the legal pre-arranged signal. Each remote has it's own conversation with the receiver and is - to all intents and purposed - identified as one of the family.

If the lost remote is used it will be inoperative on your system provided that the system has been switched down and reset  to register the existing remotes since the loss occurred

The lost one is now useless and can never activate openers unless registered.

We do not supply other than the system described here. Some do offer an earlier system, which is less costly, and they rely on a switches system which , though secure for most purposes, can be scanned and duplicated by unauthorised scamps.More about remote controls

How do I know if Garage door automation will be OK for my garage door? First thing is to use the check list at these pages for your door type. Tell us the answer - e-mail or 'phone if you have some questions not answered here - and we will ensure that you do not make any wrong choices.

How much electricity do they use? Minimal usage when in action. Comfy and Came garage automation quiescent current is 4.5 watts at 12 volts. Working around 350 watts for a few seconds.

How do we get mains electricity to the garage from the house? The garage door opener must be operating from a dedicated mains supply which can be supplied from a regular 13 amp circuit in most cases.

Cable must be laid in accordance with current regulations and can be laid in a trench.

I don't know anything about electricity. How do I get over that? 
 
The mains electrics must be set up to the correct standards but are a small part of the installation. Some people have a local electrician handle that skilled work.

What servicing is there to be done? How do I get to grease the chain and garage door? That's easy to answer. Nearly never!

Firstly the chain on Came openers is so over specification when used for this purpose that there is minimal, if any, wear. Very dirty or dusty environments  can be a problem, and light oil should be used.

Somfy door openers are self lubricating in the chain department.

   

Automation services generally

Answers

Why should I choose you to supply my gate automation equipment? 
 
Because the service and support is so good.  Many people know nothing about automation. Those who choose to install it with our support inevitably succeed and, as a result, understand how it functions and slash the installation costs.

How can I be sure that I can install gate automation kit? Talking to us would be the first step. We are better suited to assess that aspect. One recent comment "You were right Alan, it is so simple if it's done to your routine. The next one will be a breeze"

What do you mean by "Nominal Sum" in relation to your otherwise Free Carriage charges for Automation kits. Our intention is for the prices on the website to not be misleading. We do this by not charging for carriage.

We are unable to apply this to low value items, which are nevertheless not throw away items, some of which cannot be sent by letter mail because of their bulk.

There will be different rates across the range of options. You would know the cost before your order would be accepted

.

What happens in a power cut  - apart from the lights going out? How can the electric gates and garage door opener do their job? The lights go out on the automation unless you are using low voltage equipment (24 volts).

With a battery back-up included in the specification the openers would - depending on the model - open and close at half speed or thereabouts for a limited time.

   
OK so what happens if it goes on for a long time and three days later the power is still non existent? Automatic gates and garage doors are normally equipped with key devices to disengage the motors to return them to manual operation.

   
            


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