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Users of gates and automation say: 

 

Garage door opener


To Openers

Around 18 months ago, I was given the task of trying to install an operating system in my garage as there was no-one available in our family to do it. I bought the operating system and already, upon its arrival I realised the enormity of the task. The system was in multiple parts, a jigsaw puzzle. Runner in three pieces needed assembling and chains needed threading, Hours were spent puzzling over the complexity of the instructions. Bits and pieces all over the place. Eventually, I had the system built and then experienced the joy of fitting it. This aspect went on for a while, without a hitch until I discovered that something should have been done at the start of the process. So half an hour wasted sorting that.

With the operator in place the wiring needed to be connected up. Unless you have had experience with electronics, this task proved to be difficult, there were no instructions just a circuit diagram.  After a bit of trial and error I eventually had the wires in the right places and had it plugged in. The operator then required setting up.

It seemed a wonderfully complicated series of button holds and configurations. The operator was erratic to say the least  Wouldn't connect with the remotes and thoroughly confused itself and me. This is state of the art? Computers, video recorder, and hi tech music, gadgets, and games and whatever are childs-play  Even when this machine was working properly after almost destroying the garage door it was erratic and jagged. 

After much debating, head scratching and wrestling with my male pride I rang the help line and they guided me through a whole new sequence that had no correlation to the instructions they sent to me. After a lot of fiddling around the operator finally responded and worked. Then followed a victory dance. Never again would I do this!

More recently, 18 months after the first episode, I received a phone call from a friend of the family who had recently become disabled. The gentleman's operating system had been fitted many years ago and had finally packed up,  

He had bought a new operating system and asked if I would be so kind as to fit it for him. My heart sank as I remembered the trouble I had last time, nonetheless I agreed to install it. I went round to his house and looked at the motor unit which was not at all like the one I have just described.

Surprisingly, the runner or track had arrived already constructed, the only assembly work needed was connecting the motor to the runner. No trying to thread a chain through a runner as before, it was all ready and set up.

All I had to do was screw a new fixing above the garage door and attach the motor to the joists. Amazingly there had been a revolution, the systems circuit diagrams actually had words on them and the wiring took all of two minutes to set up. The learning sequence was clearly explained, it located the remotes unlike the previous system. The garage door closed and then opened, a light flashed and according to the instructions it was complete.  

I was dubious, but both the remote controls worked straight away, it opened and closed with ease, no problems, smooth movements. And the job was complete! The installation was so easy and uncomplicated that I have since recommended it to family and friends, all who have purchased this system have had the same uncomplicated installation experience that I had.

No greasy hands to clean either. 

Our family friend had bought the garage door motor a Somfy Axorn 70  from you. I’m glad he did, for my sake as well as his.

 John RNV  (age 18) Oct 2005
 

Garage door opener

 


Alan
Just  quick e-mail to say how pleased I am with the opener. I fitted it at the weekend and it was easy to do and worked very well indeed.

Do you have any more to sell as I could do with another?
Email if you do.

Thanks again,

All the best
John.
 

 
 

Garage door opener


I have now installed the door opener. Easy to fit and good instructions. Fast delivery too, thanks!
Best wishes

James
 

 

Garage door opener

 


....and yes, the opener is working extremely well indeed. It is much quieter in operation than any opener I have had before and fitting was also very easy.

Thanks again,

John
 

 

Automation to existing gate

 


Hi Alan,
No - you can relax, I don't need to pester you any more as the job's been done.  Just thought I'd attach a couple of shots of the installation which you might find useful while dealing with other dozy DIY's!

Many thanks for you patience and all the e-mails.  You were right - it's easy when you've done it!

Regards, Roger

PS: If you need a reference from a satisfied customer, you know my email address. 

 

 

Somfy automation to timber gate 

 


 


Alan,
Thanks for all your support and advice, I have fitted the gates and automation - it works perfectly.

I will look forward to them coming into their own during the wet and muddy winter when I haven't now got to get out of the car.

Thanks again, Best Regards  Jerry Q
 

 

   

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